PRIVACY POLICY

1. Introduction

Welcome to the Privacy Policy of FLORN ("Company," "we," "us," or "our"). We are committed to protecting your personal data and your privacy. This Policy explains how we collect, use, store, and disclose information when you use our website, online courses, or any other services (collectively, the "Services").

2. Data Controller

For the purpose of the General Data Protection Regulation (GDPR), the data controller is:

3. What Information We Collect

4. How We Use Your Information

• Service Provision: To provide and maintain our Services, process payments, authenticate users, and perform customer support.
• Communication: To respond to your inquiries, send updates, and inform you about new courses or features.
• Analytics: To analyze usage trends and improve the functionality of our Services.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests.

5. Legal Basis for Processing (GDPR)

We collect and process your information only where we have a legal basis to do so, such as:

• Your consent (e.g., when you opt-in to receive marketing emails).
• Contractual necessity (to provide the Services you request).
• Legal obligations (to comply with legal requirements).
• Legitimate interests (to operate our Services and business).

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. How We Share Your Information

• Service Providers: We may share data with trusted third-party providers to help us operate our Services (e.g., payment processors, hosting providers).
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

8. Your Rights (GDPR)

If you are located in the EU or EEA, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, under certain circumstances.
• Restriction: Request that we limit the processing of your data, under certain circumstances.
• Data Portability: Request a copy of your data in a commonly used and machine-readable format.
• Withdraw Consent: Withdraw your consent at any time if we rely on consent.

To exercise these rights, please contact us at corporate@florn.net.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the EU/EEA that may not have the same level of data protection laws as your home jurisdiction. We ensure proper safeguards are in place to protect your personal data.

10. Cookies Policy

We use cookies and similar tracking technologies to collect information about your usage of our Services. You can control cookie settings through your browser's preferences. For more details, refer to our Cookies Policy (if you have one).

11. Data Security

We employ administrative, technical, and physical safeguards to protect your data. However, no security measure is 100% foolproof. We cannot guarantee absolute security of your information.

12. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Policy from time to time. If we make any material changes, we will notify you by posting the updated Policy on our website. Your continued use of the Services after the posting of changes constitutes your acceptance of such changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: